Answers to the most common questions about Redeemed & Restored, our made-to-order products, shipping, and returns. Still have a question? Contact us and we'll be glad to help.
About Redeemed & Restored
What is Redeemed & Restored?
Redeemed & Restored is a modern Christian lifestyle brand for men and women. Every design carries a message of faith, identity, purpose, and transformation across five collections: Redeemed, Grace, Hope, Purpose, and Restored. Made new. Worn with purpose.
What do you offer?
Everyday apparel (tees, hoodies, and embroidered hats), gym bags for life on the move, and faith-inspired gifts including journals, mugs, and tumblers. Our Signature Pieces feature the Redeemed by Grace design.
Sizing & products
Is your apparel for men or women?
Both. Our tees and hoodies are a unisex fit. Please review the product details and size options on each product page before ordering, and compare with a favorite piece you already own.
How are your products made?
Each item is made to order just for you after you place your order. This reduces waste and lets us offer a wider range of sizes and colors. Colors may vary slightly between screens and the finished product.
Orders & shipping
How long will my order take?
Because every piece is made to order, production time comes before carrier transit time. Estimated delivery is shown at checkout, and you'll receive a tracking email when your order ships. See our shipping policy for details.
Can I change or cancel my order?
Production begins shortly after an order is placed. If you need to change your order or shipping address, contact us as soon as possible. Once an order enters production, we may not be able to change or cancel it.
What payment methods do you accept?
Accepted payment options are shown securely at checkout and include major credit cards and express options such as Shop Pay and PayPal.
Returns & exchanges
Can I return or exchange an item?
Because every item is made to order, we can't accept returns or exchanges for change of mind, size, or color, except where required by law. Please review size and product details before ordering.
What if my item arrives damaged, defective, misprinted, or incorrect?
We'll make it right. Contact us within 30 days of delivery with your order number and clear photos of the issue. Approved claims may be resolved with a replacement, store credit, or refund. See our refund policy.
Contact
How do I reach you?
Visit our contact page or email support@rrfaith.com. Please include your order number for questions about an existing order.